Returns & Exchanges

At Oribe, we stand behind the quality of our products and want you to be completely satisfied with your luxury hair care experience. If you are not satisfied with your purchase, we offer a 30-day return policy for products purchased directly from our website.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Print Your Label

  After submitting your request, a pre-paid UPS shipping label will be generated; simply print this label and affix it to your original packaging.

• 3.
  Pack and Ship

  Ensure the products are securely packed to prevent damage during transit and drop off the package at any authorized UPS location.

• 4.
  Receive Your Refund

  Once our warehouse receives and inspects your returned items, a refund will be issued to your original form of payment within 5 to 10 business days.