Frequently Asked Questions
Everything you need to know about the Oribe experience.
Are Oribe products sulfate-free and color-safe?
Yes, all Oribe products are formulated without sulfates (SLS & SLES) and are specifically designed to be safe for color-treated and keratin-treated hair.
What is your shipping policy?
We offer complimentary standard shipping on all orders. Expedited shipping options are available at checkout for an additional fee.
Do you test your products on animals?
Oribe is a PETA-certified cruelty-free brand. We do not conduct animal testing on our finished products or ingredients, nor do we ask others to do so on our behalf.
What is your return policy?
We accept returns for products purchased directly from our website within 30 days of delivery. Items must be in their original packaging and lightly used or unused.
Are Oribe products vegan?
The majority of our collection is vegan. We are committed to transparency, and any product containing animal-derived ingredients (such as beeswax) will be clearly noted on the ingredient list.
How can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking link. You can also view your order status by logging into your account on our website.